HDFC Bank Limited customers include savings accounts, current accounts, loans, credit cards, and other products within the bank they can call the bank, email, SMS, or visit the bank for customer service. HDFC Bank customer care assists in solving any questions and problems that the customers could be experiencing. A customer can also complain to the HDFC customer care desk in case of any violation of his rights. Let us find the details below:
HDFC Bank customers can call the following toll-free number to get all queries answered or resolve all grievances:
1800-1600 / 1800-2600
Both numbers are available throughout India since they are mobile numbers.
Below is the phone number that customers who are traveling to other parts of the world can use to access the bank. Kindly note that certain charges may apply depending on your traffic plan with the service provider.
+9122 6160 6160
Click the following link to learn more details about HDFC Bank credit card customer care.
Using an HDFC Bank account, account holders are allowed to SMS their queries by composing them on the keyboard. For any query, there is no requirement to format the message in any underlying SMS format. Let me give you an example that will make understanding the service a lot easier.
For instance, if the customer wishes to know about their account balance the customer only has to send an SMS stating- “What is my account balance on the given no. 7308080808
The customer can get details on any of the banking products and all the answers will be sent to the registered mobile number of the bank. This particular service will not be accessible to those account holders who have not provided and registered their mobile numbers with the particular bank. Here, it is also important to note that you should not be connected to the internet to be able to make use of this service.
Here is a state-wise and break-up of the customer care numbers. Keep in mind that the following numbers are not toll-free, and you will be charged accordingly by your service provider.
In case you don’t receive any response using the above-mentioned mention or you are not satisfied with the solution, then you can contact Grievance Redressal using the following mediums:
You should complete their grievance redressal form on the company’s website with your previous complaint reference number.
Here is their contact number:
Branch Banking Product – 1800224060 (Timings: 9. 30 AM to 6. 30 PM on working days)
Credit Cards – 044 – 23625600 (Working hours- 9. 30 am-5. 30 pm- Monday to Friday)
Note: HDFC Bank customers can also use WhatsApp Banking services provided by the bank. The customers need to save the number
70700 22222 in their contact list and send a WhatsApp message ‘Hi‘ from their registered mobile number. To learn more about these services provided by the bank, click here.
https://www.hdfcbank.com/personal/need-help/customer-care